FAQs
What kind of jewellery does The Elysian offer?
The Elysian offers an exquisite range of 925 sterling silver jewellery including rings, earrings, necklaces, bracelets, and anklets — designed to bring modern elegance to everyday wear and special occasions alike.
Is your jewellery made with genuine 925 silver?
Yes. Every piece at The Elysian is crafted from authentic 92.5% sterling silver, hallmarked for purity and built to last with a radiant, tarnish-resistant finish.
Can I wear The Elysian jewellery daily?
Absolutely. Our jewellery is hypoallergenic, lightweight, and designed for daily comfort — ideal for both minimal everyday looks and elevated style statements.
How should I care for my silver jewellery?
Store your jewellery in a dry, airtight pouch or box. Avoid direct contact with water, perfume, or chemicals. To restore shine, gently polish with a soft cloth or a silver cleaning solution.
What is your return and exchange policy?
We accept returns or exchanges for defective, damaged, or incorrect products. Please contact us within 24 hours of delivery with proof, and our team will help with a replacement or refund process.
Do you offer custom or personalized jewellery?
Yes. The Elysian offers bespoke jewellery services. Share your design idea or inspiration with us, and we’ll craft a one-of-a-kind silver piece just for you.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and secure wallet payments — ensuring a smooth and safe checkout experience.
How long does delivery take?
Orders are typically delivered within 3–7 business days depending on your location. During festivals or sales, delivery times may slightly vary.
Do you ship internationally?
At the moment, we ship across India. International shipping options will be introduced soon — stay connected with us for updates.
